MANAGE YOUR PATIENT FLOW WITH PREDICTIVE AI + AUTOMATION
Discover a better way to manage patient visits and provider schedules
Does any of this sound like you:
- You feel like you're always scrambling to get your practice schedule running on time
- You often feel short-staffed throughout the day
- Your patient flow is out of sync, with patients constantly arriving too early, too late, or not showing up at all
If you answered "Yes" to one or more of the above, you aren't alone!
These are common challenges practices face today.
In fact, in our analysis of over 1,000 provider schedules, we found that an average of 20% of patients show up late for their appointments, while 30% of scheduled appointments never reach completion.
We've got good news for you.
With DOCPACE, you can address all of these challenges and create the perfect flow for your patient visits.
- Save time. DOCPACE makes patient visits more timely and efficient using automation, AI, and historical data.
- Predict your day. DOCPACE predicts the best outcome of your day by comparing historical data with real-time tracking.
- Optimize schedules. DOCPACE shortens appointment cycles while optimizing provider, staff, and even patient time.
Even better?
DOCPACE is automated, only takes 1 hour to set up, and we will give you your first 30 days for free!
Seamless integration with athenahealth
DOCPACE is powered by the actions you already do every day in the athenahealth Workflow.
You can expect your first review of patient visit data within 5 days. Once we've matched to your workflow—which typically happens in a 30-minute review session—DOCPACE will operate autonomously in the background as you work.
It's that easy!
DOCPACE is a trusted athenahealth Patient Flow Management Partner
“We have been using DOCPACE for almost a year and it has met our expectations. It assists us in informing our patients of their expected wait times in an extremely busy clinic. DOCPACE is worth the info provided in the background for staff and on the front end for patients.” Primary and Speciality Care | Clinic Size: 409
“DOCPACE is a great addition to our practice. It's easy to implement, set up, and start using. We've seen significant improvement with our workflows, efficiency, and productivity. It is very easy to navigate and utilize throughout the day. Their team is always accessible and quick to resolve any issues or questions that we have.” Family Care | Clinic Size: 3
"DOCPACE has made it possible to see high volumes of patients and easily manage patient flow through our practice. DOCPACE has been great to work with!" Speciality Care | Clinic Size: 141
Results that speak for themselves
DOCPACE is customized to the needs and workflows of each customer and, in our experience, no two are alike. To date, we have interfaced with the schedules of over 1,000 providers across numerous specialties: from private practice to physician groups, health systems, and FQHCs.
DOCPACE customers have seen:
16% reduction in door-to-door time—an average of 10-minutes per appointment
The DOCPACE Platform
DOCPACE real-time tracking and analytics allow us to power three separate tools, all of which are plug-and-play so that they can consistently meet the differing needs of each customer.
*Every DOCPACE Subscription also includes our Monthly Reports for every Provider and Department enabled.
Automated Appointment Cycle Manager
Automated Digital Reception
Reception Status Monitor
Meet 1:1 with our support and superuser team
We're here to help you make sense of your data and understand how to take action to better your practice. Our team is here to help empower you!
Having an Athena Superuser essentially allows for personal consulting for every client. You can rest assured that your questions will be answered!
Here are a few things you can lean on our team for:
- Review of current schedule build and appointment types
- Review of current patient reminders
- Identifying reports that may help your practice
- Help with any workflow-related questions you may have
DOCPACE Pricing
DOCPACE offers a standard SaaS contract on a month-to-month basis. Our plan is designed so that you are only paying for what you need. All tools can be easily enabled or disabled on a department- and provider-level basis.
DOCPACE BASE
$99/month per enabled department
Automated Appointment Cycle Manager, Monthly Reports, unlimited logins
DOCPACE ADD-ON
$39/month per enabled provider
Automated Digital Reception
DOCPACE ADD-ON
$39/month per enabled provider
Reception Status Monitor
What to expect next
As for next steps, here's a review of our typical onboarding process. Start day for the 30-day trial is the day you are provided your first login.
Note: This can be extended, depending on the audit of your workflow and timestamp collection.
After interface request is submitted to athenahealth:
+ 5 days
Patient Flow Report + Free Consultation
+ 10 days
Data Confirmation + Review
+ 15 days
First Login
+ 30 days
Post 30-day Review Session
Ready for a deeper dive?
Schedule an intro call with Brice, our Head of Sales and Customer Support
Together, you'll discuss:
- Your current pain points and areas of opportunity
- How automated AI tools can optimize your practice schedule
- What to expect during your 30-day trial
Artificial Intelligence for Appointment Cycles.
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